Managed IT Services

Tech Support Trusted by Melbourne Businesses for over 20 years

Look no further if you need professional, business-grade IT support from reliable, on-call technicians to fix everything quickly. We support Microsoft Windows as well as Apple computers for as little as $110 Inc GST PCM per user, per month. That includes full management and maintenance, security, back-ups, remote support and instant phone support.

Our managed business IT support services are the ideal solution for businesses that need to ensure the maintenance, security, and backup of their systems without having to employee a full-time IT person. The average business can save over $100,000 a year by using a managed service provider.

At Design Box Digital, we offer our business clients flexible on-site or remote support. We have the skills and expertise to resolve your issues, and with out ultra-fast response times, we keep your technology running trouble-free.

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Design Box Digital Marketing Agency Melbourne

has provided IT support to Melbourne, the Mornington Peninsula, Cranbourne and South Eastern Suburbs for over twenty years. We offer both onsite IT and remote tech support for home and business.

We offer fully managed IT solutions for businesses where we monitor and patch computers and network devices seamlessly. Our RMM (remote monitoring and management) tools alert us to any hardware failures, network downtime or security threats.

Industries we Support

The industries we currently support are retail, wholesale, hospitality, engineering, construction, optical, finance, health and surgeries, hotels, real estate, printing and manufacturing. Our experience over the years with many different businesses allows us to have a great understanding of what IT solutions can help your business run more effectively and more securely.

Our IT Services

The services we provide include hardware, networking, virus removal, threat prevention, Office 365 administration, Windows Server administration, Apple Support, Ubiquiti Unifi, remote desktop, VPN setup, printer installation, wireless networks, data recovery and backup solutions.

We can provide same-day service remotely, anywhere in Australia or same-day business IT onsite support for companies located within an hour around Melbourne and the Mornington Peninsula.

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Complete Business Digital Solutions

20 Years Experience

Design Box has helped businesses with their IT needs for 18 years.

Networking

Office Network Admin is what we excel at. Mac and Windows Based Networks. We make them all talk.

Email Setup and Admin

Whether it's Exchange, 365, G-Suite or Sendgrid, we can troubleshoot all Email related issues. With our extensive knowledge we will make sure none of your emails go missing.

Hardware

We stock all major brands, including HP, UniFi, Dell and Lenovo. We can also fix PCs, laptops and servers.

Cyber Security

IT Security is important. We can monitor and patch all of your systems before an issue occurs, and most importantly recover if something does.

Remote Support

We provide fast remote IT support, allowing you to return to work quickly without waiting for someone to show up.

Contact us for IT Support

The Top Ten IT issues that most businesses face

We are familiar with the IT issues that many businesses encounter, and we understand that these can have costly, potentially devastating effects. Here are the top 10 most common issues we help our clients overcome:

Software issues
Microsoft Office 365 issues
Server issues
Faulty computer hardware
Slow computers

Virus and malware
Faulty backups
Email glitches
Internet slowness & dropouts
Outdated hardware and software

Our experienced technicians can help you and your business overcome these and other tech issues. We have years of experience with the following:

Windows servers
PCs, laptops, desktops, tablets
iMacs and Macbook Pros
iPhones and iPads
Multifunction business printers and scanners

NAS servers
Modems and Wi-Fi routers
Networking equipment
And more…

Five reasons for getting professional external small business IT support

Many small businesses are now choosing to invest in external IT support. Why? For these five excellent reasons.

Reduce your IT costs. Only pay for the IT support you need, and save a ton on hiring an in-house technician.
Access the latest technology. As confessed tech obsessives, our team stays updated with the latest tech developments. We ensure we keep our clients informed about new technologies that benefit them by improving efficiency, increasing reliability, and saving them money.
Diverse, qualified expertise. Our technicians have years of experience, giving your business immediate access to true experts with knowledge of all hardware, software, and networking systems.
Increase in flexibility and scalability. As your business evolves and grows, our team can proactively guide you through changes to your IT systems. We can help you shift your tech strategies to support your future business goals.
Time to focus on your business. Leave the IT headache to us and spend your time focusing on your core competencies and business development, such as growing sales, increasing market share, and improving the productivity of your employees.

Managed IT Services.